This sales rep. description of duties is too long but find it all inmportant can you help me shorten it with bulletts.
Sales representative, LA Cellar/AT&T Wireless, Cerritos, Calif. Feb. 1998 to September 1999
Assisted new and existing customers with the purchase of wireless equipment and service.
Provided customer assistance with local market promotions.
Worked in a company call center with some outside sales.
Financial Accountability – Sold cell phones, services and accessories at management approved pricing.
Consistently achieved sales and customer service objectives.
Handled administrative aspects of the sale including: completing customer contract, verified identification, ran credit, prepared customer files, addressed local market promotions, completed warranty paperwork, took customer payments and sent finished orders to proper department.
Drove revenue by communicating the benefits of products, services, voice features, rate plans, and special offers to new and existing customers as appropriate Customer Experience.
Resolved customer complaints or referred customer to supervisor or proper department for resolution.
Provided information on products, accessories service features, pricing plans roaming and voice features.
Interfaced with other departments on customer’s behalf when necessary.
Focused on retaining customers by providing updated product and promotion
Work schedule and sometimes location would vary based on management needs.
Schedule would include nights, weekends, and holidays.
Successfully completed all sales and data training programs that are identified as core curriculum within the recommended periods
Special Projects – Assisted in special projects assigned by supervisor or other duties as assigned by management.